PRIVACY POLICY AND COOKIES POLICY

PRIVACY POLICY

KNOWN IMPACT

Introduction

We respect your privacy and are committed to protecting your personal data. This policy will inform you as to how we collect, process and look after your personal data (including when you use our website at https://knownimpact.co/ and when we provide you with our services). We will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law. 

We do not knowingly collect data relating to children.

It is important that you read this policy together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. If you are using our website, your acceptance of this policy is deemed to occur upon your first use of the site.

1. Who We Are

1.1 The site and services are operated by Known Impact Ltd (“we/us/our”). 

1.2 This policy applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 Our Data Privacy manager is contactable via hello@knownimpact.co and they are responsible for overseeing questions in relation to this policy. If you have any questions about this policy, including any requests to exercise your legal rights, please contact the DPO using the details set out in section 9 below.

2. What This Policy Covers

2.1 Personal data, or personal information, means any information about a living individual from which that person can be identified (directly or indirectly). This definition shall, where applicable, incorporate the definitions provided in EU Regulation 2016/679 – the General Data Protection Regulation (“EU GDPR”), the retained EU law version of the GDPR (“UK GDPR”) and the Data Protection Act 2018. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. It does not include data where the identity has been removed (anonymous data). 

2.2 Our site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit before submitting any personal data to third parties. 

2.3. If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and has agreed that you can give consent on his/her behalf to the processing of their data and receive on their behalf any data protection notice.

3. What Personal Data Do We Collect?

3.1 Depending upon your use of our site and services, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username, password or similar identifier, and company/organisation name.
• Contact Data includes billing address, email address and telephone number.
• Financial Data includes bank account and payment details to send invoices for payment
• Transaction Data includes details about payments to and from you and details of purchases.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. 
• Profile Data includes your username and password, purchase history, your interests, preferences, feedback and survey responses and any other personal data you choose to include in your profile.
• Enquiry and Correspondence Data includes information contained in any enquiry you submit to us or contained in or relating to any communication that you send to us regarding our services or your requirements.
• Usage Data includes information about how you use our site and our services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Recruitment information including references and other information included in a CV or cover letter or as part of an application process
• Employment records including but not limited to job titles, work history, training records and professional memberships.
  
• Projects Data if using the Known Impact Platform (i.e. signing up as a member and utilising the services that come with this membership on our website) this can include information you share about a particular project including any media uploaded and chat conversations with other members that take place within the website chat function
• Newsletter Subscriptions: By subscribing to our newsletter, you agree to receive periodic emails from us containing updates, promotional information, and other relevant content. You may unsubscribe at any time by either clicking on the unsubscribe link provided at the end of newsletter emails, or by responding to the newsletter email with “Unsubscribe” or by contacting hello@knownimpact.co. Your use of the newsletter service is subject to these Terms and our Privacy Policy.

3.2 We also collect, use and share aggregated data such as statistical or demographic data. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this policy.

3.3 We are committed to protecting your privacy and ensuring the security of your personal data. In the course of providing our services, it is possible that we may come across certain sensitive personal data, also known as special category data, as defined under the General Data Protection Regulation (GDPR). This section of our privacy policy explains how we handle and protect special category data when it is voluntarily provided by users during the job application process on our Website if that service is used or in using our forms to query our services or contact us.

• 3.3.1 Special Category Data Collection
  • 3.3.1.1 Purpose: The Website does not actively seek to obtain or process special category data. However, during the job application process on our website or in other forms on our website, it is possible that users may voluntarily provide special category data, such as information related to their racial or ethnic origin, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or sexual orientation.
  • 3.3.1.2 Voluntary Disclosure: Please note that providing special category data is entirely voluntary. You have the option to choose whether or not to disclose such information when applying for a job role or completing a form through our Website. The decision to provide or withhold special category data will not affect your ability to access or use our services or apply for job opportunities.
  • 3.3.1.3 Consent: By voluntarily providing any special category data during the job application process or in contacting us, you expressly consent to the collection, processing, and storage of that data by the Website in accordance with this privacy policy.
• 3.3.2 Special Category Data Processing
  • 3.3.2.1 Lawful Basis: The Website will process special category data provided by users during the job application processor in using our forms only if at least one of the lawful bases under Article 9(2) of the GDPR applies. Such processing will be limited to what is necessary and proportionate for the purposes of assessing your job application and facilitating communication with potential employers.
  • 3.3.2.2 Data Minimisation: We will only collect and process data that is directly relevant to your job application. Please refrain from providing any unnecessary or excessive special category data that is not explicitly requested during the job application process.
  • 3.3.2.3 Data Security: We have implemented appropriate technical and organisational measures to protect the security and confidentiality of any special category data collected. However, please be aware that no data transmission over the internet or storage system can be guaranteed as 100% secure. While we strive to protect your personal data, we cannot guarantee the absolute security of any information transmitted to or from our Website.
  • 3.3.2.4 Retention Period: We will retain special category data provided during the job application process only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.

• 3.3.3 Third-Party Sharing
  • 3.3.3.1 Sharing with Employers: Please be aware that when you apply for a job role through our Website, the special category data you provide may be shared with the potential employer for the purpose of assessing your job application. We do not control how the potential employer processes or protects this data. We encourage you to review the privacy policies of the potential employers to understand how they handle your data.
  • 3.3.3.2 Service Providers: We may in the future engage trusted third-party service providers to assist us in providing our services. If this is the case these service providers may have access to special category data solely for the purpose of assisting us and are contractually obligated to handle it in accordance with applicable data protection laws and regulations.
• 3.3.4 Your Rights
  • 3.3.4.1 Access and Rectification: You have the right to request access to the special category data we hold about you. You also have the right to request rectification of any inaccurate or incomplete data.
  • 3.3.4.2 Withdrawal of Consent: You may withdraw your consent to the processing of your special category data at any time. However, please note that this may affect the processing of your job application or the availability of certain services.
  • 3.3.4.3  Other Rights: You may also have other rights under applicable

3.4 Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a contract you have with us but we will notify you if this is the case at the time.

4. How Is Your Personal Data Collected?

4.1 We use different methods to collect data from and about you including through:

• 4.1.1 Direct interactions. You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you apply for our services, register to use the site, create a profile/account on our site and become a member, post projects as a member onto our website, subscribe to our newsletter or publications, request marketing to be sent to you, enter a competition, promotion or survey, give us feedback or contact us.
• 4.1.2 Automated technologies or interactions. As you interact with our site, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details further below on this page.
• 4.1.3 Third parties or publicly available sources. We will receive personal data about you from various third parties, namely:
  • 4.1.3.1 Technical data from analytics providers, such as Google based outside the UK

5. How Do We Use Your Data?

5.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• 5.1.1 Where we need to perform the contract we are about to enter into or have entered into with you;
• 5.1.2 Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
• 5.1.3 Where we need to comply with a legal obligation.

5.2 Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you. You have the right to withdraw consent to marketing at any time by contacting us at hello@knownimpact.co or by opting out of links on any marketing message sent to you by us.

5.3 Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in this policy.

5.4 Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us (see section 9 below).

5.5 Specifically, we may use your data for the following purposes: 

• 5.5.1 To register you as a new customer, and provide and manage your access to our site (on the basis of performance of a contract with you);
• 5.5.2 To process your orders, including managing payments and collecting money owed to us (on the basis of performance of a contract with you and it being necessary for our legitimate interests);
• 5.5.3 To supply our services to you, communicate with you and manage our relationship with you, including notifying you about changes to our terms or policies and asking you to leave a review, participate in a prize draw or competition, or take a survey (on the basis of performance of a contract with you, complying with our legal obligations, and it being necessary for our legitimate interests to keep our records updated and to study how customers use our services);
• 5.5.4 To administer and protect our business and site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), including enforcing our contracts and policies, investigating complaints and preventing illegal activity (being necessary to comply with a legal obligation and for our legitimate interests (for example for running our business, providing administration and IT services and network security));
• 5.5.5 To deliver relevant site content and marketing to you and measure or understand the effectiveness of the advertising we serve to you (being necessary to comply with a legal obligation and for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy));
• 5.5.6 To use data analytics to improve our site, services, marketing, customer relationships and experiences (being necessary for our legitimate interests (to define types of customers for our services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy)); and
• 5.5.7 To make suggestions and recommendations to you about products or services that may be of interest to you (being necessary for our legitimate interests (to develop our services and grow our business)).

5.6 We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

5.7 We will always work to fully protect your rights and comply with our obligations under the EU GDPR, UK GDPR, Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. You can ask us or third parties to stop sending you marketing messages at any time by emailing hello@knownimpact.co  or by following the opt-out links on any marketing message sent to you. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a purchase, service experience or other transactions (i.e. service emails).

5.8 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us (see section 9 below.). If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

6. Disclosure of Your Personal Data

6.1 We may share your personal data with the parties set out below for the purposes set out above: 

• 6.1.1 External Third Parties, namely:
  • 6.1.1.1 Service providers, including Go6 Ltd who provides IT, cloud hosting, system administration and back-up services;
  • 6.1.1.2 Analytics providers, namely Google Analytics, who collect and evaluate information relating to your site usage stats;
  • 6.1.1.3 Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services; and
  • 6.1.1.4 HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
  • 6.1.1.5 Employers and Potential Employers: This would include employers whose advertised job opportunities you apply for directly via our site. When you submit a job application through our Website, we may share the relevant information with the potential employer for the purpose of assessing your application. Please note that we have no control over how the potential employer processes or protects your personal data. We encourage you to review the privacy policies of potential employers before providing your personal information.
• 6.1.2 Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this policy.

6.2 In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

6.3 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions and the law. 

How, Where and For How Long Do We Store Your Data?

7.1 Some of the external third parties to whom we transfer your personal data are based outside the UK. These are known as “third countries” and may not have data protection laws that are as strong as those in the UK. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and will be fully protected under the UK GDPR, EU GDPR, Data Protection Act 2018 and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• 7.1.1 We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries; or
• 7.1.2 We will use specific approved contracts which ensure the same levels of personal data protection that apply under applicable data protection legislation. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.

By giving us your personal data, you agree to these arrangements. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7.2 Data security is very important to us, and to protect your data we have put in place suitable security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. By way of example, these include two-factor authentication, as well as limiting access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

7.3 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7.4 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. Subject to the foregoing, we will generally retain your personal data for as long as necessary to support the services we are providing to you and generally for a period of 6 months following that date, after which we will send you a reminder to check whether you would like us to continue to keep the information (and confirm it is up to date) or if you would like us to delete it.

7.5 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

7.6 In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8. Your Legal Rights

8.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

• 8.1.1 Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• 8.1.2 Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• 8.1.3 Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• 8.1.4 Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• 8.1.5 Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
  • 8.1.5.1 If you want us to establish the data’s accuracy;
  • 8.1.5.2 Where our use of the data is unlawful but you do not want us to erase it;
  • 8.1.5.3 Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims;
  • 8.1.5.4 You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• 8.1.6 Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• 8.1.7 Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

8.2 You also have the right to ask us not to continue to process your personal data for marketing purposes. If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

8.3 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

8.4 We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. In the case of subject access requests, normally, we aim to provide a complete response, including a copy of your personal data within one month. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

8.5 If you require any information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in section 9. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 9 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

9. Contacting Us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please contact us at hello@knownimpact.co. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under section 8 above). 

10. Changes to Our Privacy Policy 

We keep our privacy policy under regular review. It was last updated in November 2024. We may change this policy from time to time (for example, if the law changes or if we change our business in a way that affects personal data protection). Any changes will be made available here on the privacy policy page and via an email update. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the site or the services. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

COOKIE POLICY

This website (“our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur when you press the “accept” button on our Cookie pop-up on our website. If you do not agree to our Cookie Policy, please stop using our Site immediately.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

2. Information About Us

Our Site, is owned and operated by Known Impact (“we/us/our”).

3. How Does Our Site Use Cookies?

3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience and navigation of our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. 

3.2 By using our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites and/or parties other than us. Third party Cookies are used on our Site for advertising and tech support purposes. For more details, please refer to section 4 below.  

3.3 All Cookies used by and on our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie: 

• 3.3.1 Strictly Necessary Cookies. A Cookie falls into this category if it is essential to the operation of our Site, supporting functions such as logging in to secure areas of our Site, your shopping basket, and payment transactions.
• 3.3.2 Analytics Cookies. It is important for us to understand how you use our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, including to recognise and count the number of visitors and to see how visitors move around our Site, helping us to improve our Site and your experience of it (for example, by ensuring that users are finding what they are looking for easily).   
• 3.3.3 Functionality Cookies. Functionality Cookies enable us to provide additional functions to you on our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.  
• 3.3.4 Targeting Cookies. It is important for us to know when and how often you visit our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make our Site and advertising more relevant to your interests
• 3.3.5 Third Party Cookies. Third party Cookies are not placed by us; instead, they may be placed by third parties that provide services to us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on our Site, or by third parties providing analytics services to us (these Cookies will work in the same way as analytics Cookies described above).  
• 3.3.6 Persistent Cookies. Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our Site.
• 3.3.7 Session Cookies. Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our Site until you close your browser. Session Cookies are deleted when you close your browser.  

3.4 Cookies on our Site are not permanent and will expire after you end your browser session. It is dynamic and so they are active for as long as your browser session.

3.5 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy. 

4. What Cookies Does Our Site Use?

4.1 You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

4.2 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you.        

5. Consent and Control

5.1 Before Cookies are placed on your computer or device, you will be shown a pop-up box requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of our Site may not function fully or as intended.  

5.2 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

• 5.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
• 5.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
• 5.3.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
• 5.3.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
• 5.3.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
• 5.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
• 5.3.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
  

6. Changes to this Cookie Policy

6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of our Site after the changes have been made. You are therefore advised to check this page from time to time.  

6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

If you would like to know more about how we use Cookies, please contact us at: hello@knownimpact.co.